Privacy Policy

1. Information We Collect

If you contact us directly or fill out a form (such as a “Free Estimate” request), we may collect:

• Personal Identifiers: Name, email address, and phone number.
• Trip Details: Pickup and drop-off locations, dates, and times.
• Communication Content: The contents of any message you send us.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our transportation services.
• Process quote requests and schedule bookings.
• Communicate with you regarding customer service and trip updates.
• Send text messages or emails related to your service (e.g., arrival updates).
• Improve, personalize, and expand our website and services.

3. Log Files

Tyde Destinations follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected may include IP address, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly click counts. This information is not linked to information that is personally identifiable.

4. Third-Party Privacy Policies

This Privacy Policy does not apply to other advertisers or websites. If we use third-party services (such as analytics or map plugins), their handling of data is governed by their own policies.

5. Data Protection Rights (GDPR/CCPA)

Depending on your location, you may have rights such as:

• Access: Request copies of your personal data.
• Rectification: Request correction of inaccurate information.
• Erasure: Request deletion of your personal data (in certain circumstances).
• Opt-out: Request that we stop using your data for marketing purposes.

6. SMS Terms

• SMS consent is not shared with third parties.
• By opting into SMS from a web form or other medium, you agree to receive SMS messages from TYDE DESTINATIONS. This may include messages for customer care, trip updates, and service-related communication.
• Message frequency varies. Message and data rates may apply.
• Reply HELP for help.
• Reply STOP to any message to opt out.

7. Security

We take reasonable steps to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Information

Tyde Destinations does not knowingly collect personally identifiable information from children under 13. If you believe a child has provided personal information via our website, please contact us and we will take reasonable steps to remove it.

9. Contact Us

If you have questions about this policy, contact us:

• Phone: 516-998-7010
• Email: info@tydestination.com
• Website: https://tydestination.com